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Practice by Numbers is the better alternative to Weave.

If you run a dental practice, then you know the importance of operating as efficiently and profitably as possible. This means using the best practice performance software possible. Practice by Numbers and Weave Dental are two of the most common platform options on the market today. While both come with a myriad of features that help streamline operations and improve patient experiences, a closer breakdown easily places Practice by Numbers at the top as the best option. When you look at a detailed comparison of both, including their pros and cons, you’ll understand why Practice by Numbers really stands out.

Pros

Comprehensive Analytics

Practice by Numbers reporting is highly customizable, providing robust analytics with over 600+ KPIs that help dentists understand what is working and which areas need improvement.

Great Customer Support

Users consistently praise the responsiveness and helpfulness of the Practice by Numbers support team. With a fast innovation trajectory, users can look forward to regular updates, keeping them at the cutting edge of the latest tools and technologies

Communicating with Patients

Practice by Numbers provides a comprehensive suite of patient communication tools with appointment reminders, confirmations, recalls, and two-way texting. The system ensures that there will be no miscommunication that leads to poor patient experiences and a black eye for the practice.

Appointment Management

Our advanced appointment management system includes online booking, schedule optimization, and automated follow-up. We integrate perfectly with practice management systems to ensure smooth operations. G2 user reviews highlight our advanced features for scheduling and how it reduces missed appointments.

Five Star Patient Marketing

Our customizable dental marketing tools streamline patient acquisition and engagement with automated reminders, custom campaigns, and two-way texting. Track ROI with detailed dashboards, monitor patient interactions via call tracking and web chat, and boost online reviews. We help fill unbooked slots and ensure consistent communication.

Highly Reliable Platform

Our platform stands out for its exceptional reliability. With 99.99% uptime, we ensure that vital communication channels—whether phone, text, or email—are consistently available, minimizing the risk of missed appointments or patient inquiries.

Straightforward Pricing

Our transparent, flexible pricing lets dental practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, and communication are included to optimize efficiency while keeping costs predictable.

Cons

Data Accuracy Issues

Users highlight concerns about the accuracy of the data in the reports, noting that they are too basic and don’t provide detailed insights or tailored reporting based on specific needs.

Inconsistent Customer Support

Users often mention long response times and lack of follow-up, with some waiting weeks for a callback to resolve installation issues. Others express frustration with technical support, saying it was often difficult to reach and slow to address problems.

Broken Patient Communications

Users highlight recurring issues like inaccurate automated reminders sent to patients, leading to incorrect appointments. Additionally, certain messages don’t reach patients, or reminders are sent to patients who have already canceled. These inconsistencies cause disruptions.

Incorrect Appointment Reminders

Users report that appointment reminders are sometimes sent with incorrect times, causing confusion for patients. Additionally, reminders have been sent to patients who had already canceled appointments or for inactive patients. This creates scheduling disruptions and lead to increased no-shows or overbookings

Poor Marketing Customization

Users say Weave’s marketing tools falls short in customization and integration, with less robust email and automation features compared to competitors. Some users report other glitches affecting appointment reminders and follow-up communications, leading to miscommunications and hindering patient acquisition efforts..

Platform Unreliability

Users report frequent platform glitches, such as dropped calls or service interruptions. These technical issues affect both internal operations and patient communications, especially for practices that rely on consistent uptime.

Overpriced

Some users feel that Weave is overpriced compared to similar platforms, especially considering the additional fees for setup and specific features like review management. For small practices, this can be a significant drawback, especially when combined with inconsistent feature performance and poor customer support.

Customer Support and Innovation

While both Practice by Numbers and Weave offer features that are beneficial to dental practices, Practice by Numbers far outclasses Weave. With the most comprehensive analytics, most advanced appointment management, and most robust and reliable tools for patient communications, we are the best solution for effective practice management. Our level of customer support and pace of innovation sets us apart from everyone else, allowing us to help practices become more profitable in an extremely competitive market.

Practice by Numbers is founded and run by a dentist. Who better to design a product to meet the real needs of dental professionals than one of their own. Our commitment to innovation means our platform will continually grow, meeting special challenges and opportunities unique to the dental industry.

We are confident that Practice by Numbers is the right alternative to Weave for dental practices that need a comprehensive, innovative, and supportive solution tailored to their needs.

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