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PbN Voice

A Modern Phone System for Your Modern Practice.

PBN Voice integrates with your PMS, making it easy to instantly know more about patients who are calling, retrieve key office phone analytics, and make and receive calls from anywhere – all with support for multiple locations.

A Modern Phone System for Your Modern Practice. A Modern Phone System for Your Modern Practice.

Centralize Patient Communication with PBN’s Advanced Cloud-Based VoIP Phone System

VoIP phone systems make phone calls over the internet rather than traditional phone lines. For most dental offices, a VoIP phone system is a more effective and efficient solution than through traditional landlines. PBN Voice is designed for both large and small organizations alike; it has been tailored for the dental industry and is packed with all the features you have come to expect from PBN.

PMS Integrations

Our phone system integrates with major patient management systems and has a screen pop feature.

Custom Scheduling

Route your calls to the right
staff member, regardless of
what time of day it is. 

Cloud-Based VoIP

Connect your practice’s phone
number to the cloud for high-
quality calling using the internet.

Call History

Staff can see all calls within
the system, including
important information
about missed calls.

Auto Attendant

Auto-attendant features
enables saving and sending
voicemails via email or text
message.

Patient Info 

When a patient calls, see their
past and upcoming
appointments, balances due,
and other key information.

No Missed Calls

Get more appointments by
automatically sending a
customized text message when a
call is missed.

Call Analytics

Get insights like when are you
missing calls, the number of rings
it takes, who is picking up, call
volume, and more. 

Multiple Offices

Keep offices connected so they
can fill each others’ schedules,
take each others’ calls, and follow
up on opportunities.

Improve Communication with PBN Voice

A Clunky Phone System is Frustrating for Everyone

Calling into your practice should be a good experience for patients and your staff. If it is not, you can lose patients and waste time and money. With PBN Voice, you have the power to set up your phones however you want.

Easy-to-use admin console to set up tree menusore
PMS integration for instant access to patient records

Patients receives calls and texts from one single number

Access from anywhere to stay connected to the practice

Automatically route calls based on the time of day

Be Better Prepared for Incoming Calls

Your dental office should never be in the dark when the phone rings. PBN Voice integrates with practice management software to centralize all patient data in one place. When a patient calls, a call pop-up window appears on the computer screen, showing all the relevant patient information, including:

Patient’s Name

Next and last appointment dates

Upcoming appointment information

Patient’s phone number

Payment history and overdue balances

Special notes and follow-up reminders

Run Your Practice From Anywhere!

Everyone needs to be able to do their job even when they’re not at the office. PBN Voice allows staff to work from anywhere so they can stay connected to the practice and its patients. And with our cloud-based features, you can easily add lines and softphones to operate anywhere in the U.S. or Canada.

Simplified call switching, transferring, and merging
Control how, when, and where calls are routed including forwarding
Parked calls can be picked up by others in or out of the office
See the names of patients who are on hold
See all the calls and call data in the system

It All Starts With Our Premium Hardware

You’re already running your office with our state-of-the-art platform, so why not merge it with our phone system? Our phones are customized to our demanding specifications, so all you need to worry about is focusing on providing better experiences for your staff and patients.

It All Starts With Our Premium Hardware

Large Touch Screen

Fully adjustable high-resolution display provides a variety of angles and performs beautifully under a variety of lighting conditions.

Acoustic Sound Shield

Acoustic Shield technology to deliver distraction-free voice clarity by utilizing multiple microphones to create a virtual shield.

Advanced Specifications

10 line keys, 27 programmable keys, Bluetooth, Wi-Fi, dual-port Gigabit Ethernet, USB and RJ9 ports for headsets and flash drives for call recording.

Virtual Fax (Coming Q4)

See a list of all faxes (inbox, outbox, drafts, queued), sort faxes  by multiple criteria, and forward faxes to any number/extension in the system.

PbN VoIP
Frequently Asked Questions

What is a VoIP phone system?

VoIP phone systems make phone calls over the internet rather than traditional phone lines. For many dental offices, a VoIP phone system is a more effective and efficient solution than a traditional landline.

Why PBN Voice?

PBN Voice is the dental VoIP provider that can do it all. Unlike many other phone and VoIP systems, PBN Voice is designed specifically for dental practices. This means PBN Voice is tightly integrated with our dental practice software, enhancing customer communications even further.

What type of support can I expect?

Other dental software providers that also offer phone systems have experienced major outages. Even when minor, an outage can make it very difficult to run your practice. PBN is driven to elevate dental practices through superior support and an unwavering commitment to providing product excellence.

What to look for in a VoIP system?

When selecting a phone system for your dental office, you need helpful features that will make it easier to stay on top of your phone calls. These include automatic call answering and re-routing features, as well as features that integrate with your PMS and other systems throughout your office. You’ll want a system that everyone can learn quickly and that is intuitive. Ideally, your phone and VoIP system will also have excellent customer service that you can call if any problems arise.